leonardo product

Our Customer-Centric Approach to Product Development

At the end of 2017, we asked for feedback on our current VScape Digital Asset Management platform. The results of our surveys and conversations with customers have taught us that hotel chains are more interested in a complete, comprehensive content management solution than a content distribution system. What hotel chains care about today is significantly different from what they cared about […]

The Ultimate Solution for Image Distribution

VScape is a leading technology solution in the hospitality industry that focuses on image distribution. In today’s digital era, an online presence that presents quality images of a hotel property is key to earning bookings. From room types to amenities, visual imagery is crucial to convince travel shoppers that your property is the right fit […]

Meet Leonardo’s Customer Support Team

Introducing the Customer Support Team Learn more about Leonardo’s Customer Support Team. Meet Kaydian Radway, the Director of Implementation & Support at Leonardo. She’s here to explain who is on our support team, what they do, and how they help customers see amazing results.

Maintaining Our 97% Satisfaction Score

After every interaction with Support team, we ask customers to rate their experience. We maintain a 97% satisfaction rate—far higher than the industry average. How does our support team stay on top of everything? By doing more than just “support.” Kaydian Radway, our Director of Implementation & Customer Support explains how we keep customers happy.

How You Can Make Sure Your Hotel Images are ADA Compliant

VScape helps hotel chains organize digital media assets for storage, retrieval and distribution to the world’s largest network of travel websites, their own brand sites, internal departments and third party vendors. Beyond just an asset repository, VScape provides support for key workflows, as well as content creation tools like Booking Engine Galleries, and a Private […]

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How to Attract Guests Online with Killer Visual Content

Visual content: When it’s good, it’s great for marketing a hotel online. When it’s not, it doesn’t do anybody any favors. In fact, it can discourage travel shoppers from booking. After price and location, photos play the biggest role in influencing the guest’s booking decision. Learn how powerful visuals can help you win more bookings.

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Vizlly + SEO: An Update From Our CEO

In April, we announced the launch of our new Vizlly solution, which now includes SEO Marketing Services. It’s been nearly two months since then. Our CEO, Paolo Boni, shares an update on how it’s being received by the industry, and some important lessons we’ve learned along the way.